Does Sitrad PRO work on mobile phones?
Yes. The mobile version for tablets and mobile phones works as Sitrad Desktop, being used as an information display device and sending commands and recipes.
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Yes. The mobile version for tablets and mobile phones works as Sitrad Desktop, being used as an information display device and sending commands and recipes.
Sitrad is available for free to download and use through the website.
Sitrad PRO is divided into two modules, Sitrad Desktop and Sitrad Service. The Service module is in charge of storing and handling the data sent
Sitrad PRO is the supervising software of Full Gauge Controls to remotely manage the refrigeration, heating, climatization, and solar heating facilities. It complies with the
Because Sitrad has been developed since 1997 by the developing team at Full Gauge, using high-level, high-complexity cryptography, which is constantly updated to prioritize safe
Yes, the prior version of Sitrad PRO will be discontinued. We do not support this version as of 12/31/2023. In case your app requires a
MINIMUM SYSTEM REQUIREMENTS: Windows 7 SP1 or higher Windows Server 2008 R2 SP1 or higher Microsoft .Net framework 4.7.2* 1 GHz processor 3 GB RAM
You can choose to have a fixed IP hired with an internet service provider. This option demands a higher knowledge about networks and IT. Or
Only a few older models and inputs are not compatible. You can check the list of compatible products here.
Yes, as long as Sitrad PRO uses this gate, independently if it is gate 8001 or any other number. The gate will automatically be blocked
The capacity of Sitrad PRO is limitless, but when using several controllers in the same server, the computer’s processing power will increase. And the capacity
Yes, Sitrad PRO runs as a Windows server, meaning it works before you log in. The computer only has to be turned on.
Sitrad PRO only collects the IP number to link it to the remote ID, which is a unique address within the Sitrad PRO supplied by
Yes, Sitrad PRO has a “Viewer” mode, which allows you to visualize several servers on the same screen.
The connection block, also known as the distribution box, has internal protection that reduces the noise coming from engines, electrical cabling, power oscillations, and others,
A converter interface. Currently, we have four converter models, and their connection with the controllers is the same for all the models. The only change
The TCP number is limitless as long as they have a different IP number. Information on how to register the ethernet converter can be found
Up to 1,000 m from the computer to the last controller and 2 meters from each controller to the corresponding connection block.
Each converter allows the connection of up to 32 Full Gauge controllers with serial output, independently of the model, measuring variable and quantity of sensors
If, upon installing Sitrad PRO, the message “.Cab file invalid or corrupted” pops up, it means that Windows could not validate the digital certificate during
APIs ( Application Programming Interface) are a type of “bridge” that connects apps. They provide the integration between systems developed in totally different languages safely
Yes, as long as the instruments with repeated addresses are in different interfaces (converters).
Sitrad is a Full Gauge Controls software for remote management of refrigeration, heating, air conditioning, and solar heating installations. A dedicated engineering team of Full Gauge Controls updates the software constantly, thus meeting the most stringent market requirements. It’s versatile, and provides both local and remote access to installations used in the most different sectors: from supermarket chains, refrigerators and restaurants to hotels, hospitals, laboratories, and residences, among others.
The software continuously evaluates, configures, and stores data on temperature, humidity, time, pressure, and voltage. Therefore, the instruments’ operating parameters may be changed with total safety and accuracy, from anywhere in the world via the Internet, via computer or cell phone.
In addition to a significant reduction in power consumption, the Sitrad provides the user with graphs, reports, and warning messages sent to registered cell phones and e-mails, if variables do not match the established standards.
The connecting bridge is the CONV32 Interface of the CONV256 Interface, a converter that allows the data exchange between controllers and computer, thus enabling the software to read the data. Its function is to convert the standard serial communication signal RS-232 from the computer to the controllers RS-485 standard. The controllers are connected to the interface, and the interface is connected to the computer through a communication port (COM1, COM2 …). The CONV 32 communicates up to 32 Full Gauge controllers and CONV256 up to 256.
The junction box connects the controllers to connect the communication network, and has an internal protection that reduces noises from motors, electric cables, and power surges, among others. The junction box come together with the following models: TC-900E Log, MT-512E Log, TC-940Ri plus, PCT-3001 plus, PCT-410E plus and VX-950 plus. It’s also sold separately at your preferred distributor.
The Sitrad allows the registration of as many ethernet converters as required, provided that they have different IP numbers. Information on how to register the Ethernet Converter can be found in the Sitrad manual: https://sitrad.com.br/user_guide/index.html?configuracao_ethernet.htm
The Sitrad PRO has a new layout, with an extremely intuitive and friendly appearance, in which all information is even more organized. There is a comparative table between Sitrad 4.13 and Sitrad Pro. See here.
Yes, however, Sitrad Pro attempts to automatically release ports by UPnP protocol if the network modem supports such a protocol and is active. To activate, refer to the manual of your modem. Sitrad Pro in its current version has remote management by computer only and to access it will need to release port 8001.
The Sitrad Pro is currently compatible with the products listed here.
If the message “invalid or corrupted .Cab file” appears when installing Sitrad Pro, it means that Windows was unable to validate the digital certificate during this process.
The first time Windows validates a new certificate, it needs to download information from the certifying agency that issued the digital document on the Internet.
In case you are without internet connection or there is some type of block, you must manually download and install the digital certificates below:
If you prefer, you can download all digital certificates by clicking here.
If you have any questions, please contact Technical Support at comex@fullgauge.com
API (Application Programming Interface) is a type of “bridge” that connects applications. They provide an agile and secure integration between systems developed in totally different languages.
The Sitrad Pro’s API is available through a web service based on the REST standard with data exchange in JSON format and is accessible on the machine where Sitrad service is installed.
Through it, an application can request Sitrad Pro to report the current temperature of an instrument, its temperature history, alarm information and much more. It is also possible
to use the functionality, for example, to modify the control temperature (setpoint) of an instrument.
All the possibilities of integration between applications are available for consultation through documentation. One way to access the documents is through the address of our demo server at https://fgserver-pro.sitrad.com/api/docs (the browser may warn you that the site’s certificate is invalid because it is a self-signed certificate, but you can accept it and continue browsing).
More documents, activation instructions and access to documentation for other integration forms and examples can be found at https://gitlab.com/full-gauge/sitrad/api-docs
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